If a report from Harvard Business Review typifies behavior in the workplace, perhaps the advice column should be required reading.
Rude behavior is the order of the day and it costs businesses big time.
For many workers, it’s the adult version of bullying. The report describes The Price of Incivility.
The High Cost of Rude Behavior
If misery loves company, then workers have many who feel their pain.
An astounding 98 percent of workers responding to Harvard Business Reviews’ polls experienced uncivil behavior in the workplace.
From bosses to coworkers, the nastiness is spreading faster than the latest flu strain.
The graphic below illustrates the impact of such behavior to a company’s bottom line.
Total Health Plan
Human resource (HR) professionals know the secret to getting the attention of senior executives is money talk. Demonstrate initiatives that enhance the company’s financial outlook, and you will have the ear of the C-suite.
As a result, increased productivity is HR’s rallying cry for selling bosses on corporate wellness programs.
- An unhealthy workforcce = decreased productivity
- Increase productivity, improve the return on investment (ROI)
- Improve employees’ health – increase productivity – improve ROI
Employee health goes beyond physical health.
The World Health Organization (WHO) expanded the definition of health.
A state of complete physical, mental and social well-being and not merely the absence of disease or infirmity
When companies ignore the mental and social well-being of their employees, they risk more than lost productivity.
Do you ever wonder if our acceptance of rude behavior opens the door to more serious consequences?
The U.S. Occupational Safety & Health Administration reported nearly 2 million Americans have been victims of workplace violence. And that is only those who reported the violence.
Unchecked behavior has the potential for escalating way beyond rudeness.
The Price of Incivility offers insight to an all too common occurrence. It’s an interesting read with stories and suggestions for creating an environment that refuses to accept rude behavior as the norm.
Now that’s enough to make Miss Manners smile.
What do you think?
Has rude behavior gotten worse in the workplace?
Notice of Disclaimer –Cathy Miller is not an attorney or health care provider and cannot provide legal or health care advice. The information provided is for your general background only, and is not intended to constitute legal or health care advice as to your specific circumstances. We recommend you review legislation with legal counsel and visit your physician for health care issues.